The following shipping methods concern areas within Greece.
Delivery to the place specified by the Customer: In case the product is sent to the place chosen by the Customer, the product is delivered to an external partner – carrier and the Customer is informed electronically that the product is ready to be shipped. Shipping costs are calculated based on the Customer’s order. Any incorrect registration by the Customer and therefore incorrect calculation of shipping costs is not the responsibility of the COMPANY, but the Customer. Since after the receipt of the products, the risk passes to the Customer, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. If the Customer does not receive the product after receiving the notice to be sent and despite the relevant notice from the carrier, the COMPANY reserves the right to withdraw from the sale. Deliveries are made on the sidewalk, any different need can be served at an additional cost, upon our offer and your respective acceptance. The deliveries concern city centers, any different need can be served at extra cost after our offer and your respective acceptance. It is clarified that the following areas of the prefecture of Attica, fall under the charge of land destinations: Megara, Nea Peramos, Troizina, Methana, Vilia, Oropos. It is clarified that the following areas of the prefecture of Attica, fall under the charge of island destinations: Salamina, Agistri, Aegina, Poros, Spetses, Hydra, Kythira. A list of islands that fall under the charges of the above table is provided, other island destinations are served upon request, our offer and your respective acceptance.
| DEPARTEMENT | ISLAND |
| EASTERN MACEDONIA & THRACE | SAMOTHAKI |
| THASSOS | |
| THESSALY | SKIATHOS |
| SKOPELOS | |
| ATTICA | AEGINA |
| SPETSES | |
| POROS | |
| HYDRA | |
| SALAMINA | |
| KYTHIRA | |
| NORTH AEGEAN | CHIOS |
| LIMNOS | |
| SAMOS | |
| LESVOS | |
| IKARIA | |
| IONIAN | ZAKYNTHOS |
| KEFALONIA | |
| ITHACA | |
| CORFU | |
| LEFKADA | |
| PAXOI | |
| CYCLADES | AMORGOS |
| ANDROS | |
| ΚΕΑ | |
| MILOS | |
| MYKONOS | |
| NAXOS | |
| PAROS | |
| SANTORINI | |
| SIFNOS | |
| SYROS | |
| TINOS | |
| IOS | |
| DODECANESE | RHODES |
| KOS | |
| KARPATHOS | |
| KALIMNOS | |
| PATMOS | |
| LEROS | |
| CRETE | CHANIA |
| HERAKLION | |
| RETHIMNO | |
| AGIOS NIKOLAOS |
Delivery to your transport of your choice: In this case, the Customer is obliged to send an email to our company with the data and information of the transport of his choice. Our company undertakes the transfer to the agency of your choice and charges you only the corresponding amount. The cost of transfer from the agency to your place is agreed and paid by you directly to the agency. Since after the receipt of the products, the risk passes to the Customer, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly.
Collection from the agency: In this way you have the opportunity to receive your products from the agency in your area. Since after the receipt of the products, the risk passes to the Customer, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he has received the products of his order correctly.
Be aware that:
For each product a specially designed system calculates the exact shipping costs of the product.
Shipping Time: The time required to start shipping your order is 48 hours (2 working days) if the products are ready to be delivered. The small volume products that are ready to be delivered are sent the next day by courier and you receive them in 1-5 working days. Overweight or bulky products, which are ready to be delivered, are sent with transport agencies in your area and you receive them in 4 to 7 working days and at hours specified by the respective transport company.
We inform you that our company in remote areas sends only with ACS courier. Courier: With Courier come the products that have limited weight and volume (minimum shipping 2.5 €). The courier company undertakes the shipment to the remote areas at no extra charge, however it delivers the products to the post office of the area and not to the place of delivery.
For particularly heavy or bulky products, the company sends the products by means of transport.
For purchases outside Greece: it is necessary to consult (in terms of billing and shipping methods) with the company.
It should also be noted that the transport companies in the following prefectures of Grevena, Imathia, Kastoria, Kilkis, Lassithi, Magnesia, Pella, Serres, Trikala & Halkidiki do not have transport agencies to be picked up by the agency, instead the transport company communicates with the customer and set up a meeting place to deliver the products.
Force majeure: The COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the fault of the COMPANY or due to force majeure and therefore the COMPANY is entitled to an extension of time for. Examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last more than two (2) months, the contract of sale can be terminated by any party without compensation. If the Customer deems that he no longer has an interest in the execution of the order, he is entitled to terminate the contract of sale and the COMPANY is obliged to return the price as well as any other amount paid under the contract of sale.